Shipping Policy

Sigma Octantis Shipping Policy.

At Sigma Octantis we strive to provide an efficient and reliable shipping service to ensure the satisfaction of our customers. Below, we present our shipping policy, which you should take into account when making a purchase in our online store: Order Processing:

a) Once an order is placed at Sigma Octantis, our team will process it within 2 to 5 business days.

b) During periods of high demand, such as promotions or holiday seasons, order processing may take slightly longer. We will inform you of any delays that may occur.

Shipping Methods:

a) We use reliable shipping services to ensure that your products arrive safely and in the shortest possible time.

b) The available shipping methods will be displayed during the checkout process, and you will be able to select the option that best suits your needs.

Delivery times:

a) Once the order has been processed, delivery time will vary depending on the recipient's location.

b) In general, estimated delivery times are as follows:

Depending on the destination country, the lead time may vary from 7 to 14 business days.

c) Please note that these times are estimates and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions.

Shipment Tracking:

a) We will provide a tracking number once your order has been shipped. You will be able to track your package through the appropriate carrier's website.

b) If you have any questions or need assistance with tracking your package, please feel free to contact our customer service team.

Shipping costs:

a) Shipping costs will be calculated during the checkout process, and will be based on the shipping location and method selected.

b) Occasionally, we offer free shipping promotions. Be sure to check our current promotions to take advantage of these opportunities.

Please note that we strive to meet the stipulated delivery times, but occasionally unforeseen situations may occur that are beyond our control. In such cases, we will keep you informed and will do our best to resolve any problems quickly and satisfactorily.

If you have any additional questions about our shipping policy, please do not hesitate to contact us through our customer service.

We thank you for your trust in Sigma Octantis and hope you enjoy shopping at our online store. Effective date: 09/15/2024